Resume

Education

Master of Science, Ball State University, Information and Communication Sciences, July 2000. Bachelor of Arts, Ball State University, Major: Music Engineering Technology, Minor: Physics of Electronics, May 1999.

Professional Employment

Stony River Technologies, LLC - Director of Operations / Traveling Field Engineer (Aug 2012 - Present) - “Running at full speed in the post pc era!” Responsibilities include account management of key partners: Apple Professional Services EDU and Enterprise, JAMF Software, Aerohive and others. Acting as the primary contact for these partners which includes Statement of Work review, scheduling, escalations, and management of remote field technicians. In the first months of 2014 started the School District of Philadelphia (SDP) CASIS project where we identified a warehouse location that provided imaging and laser etching services for SDP’s new equipment orders of iMacs, MacBook Pros, MacBook Airs and Mac minis. In addition, provided management for intra-corporate IT Support services of a mixed environment of Windows, Mac, Linux, and virtual infrastructure (VMWare ESXi and Microsoft HyperV).

TKC Technology, LLC / Qivliq Commercial Group, LLC - Sr. Project Manager / Traveling Field Engineer (Oct 2005 - Aug 2012) - Beginning responsibilities included overseeing the beginning to end life cycle of projects by finding available projects, cost/benefit assessment, respond to RFP, documentation/paperwork, management, and invoicing/billing clients. After a year with TKC Tech, the company was looking to take new direction with the creation of Qivliq Commercial Group (QCG) with the first primary partner, Apple. This began the formal introduction with Apple’s EDU and Enterprise Professional Services performing contract work of Project Management, Deployment, and Integration services. The TKC Tech / QCG environment was a fast pace, entrepreneurial atmosphere with people who perform well from all levels of leadership.

Verizon - Project Manager (Aug 2000 - Oct 2005) - Financial Planning and Analysis Responsible for project managing multiple tasks that had financial implications/direction within Verizon Avenue. Projects included: financial property profitability analysis, created and managed the decommission process of non-performing properties, reselling equipment/facilities, interacting with vendors/brokers/resellers. Utilized server/database knowledge to assist in automating of all Verizon Avenue systems. Provided analysis of current processes and recommended/created new systems to help aid in successful property implementation.

Certifications

Project Management

  • PMP, Program Management Institute
  • ITIL V3 Foundations

Technical

  • ACTC, Apple Certified Technical Coordinator 10.5/10.6/10.7/10.8/10.9
  • ACSA, Apple Certified System Administrator 10.5/10.6
  • Apple Mobile Technology Competency Certified
  • CCA, Certified Casper Administrator
  • ACWA, Aerohive Certified Wireless Administrator, 2010
  • Promise Level2 Certification, 2009
  • Xsan 2 Administrator Certifications, 2009

Presentations

JAMF National User Conference 2014 - Presented on Policies 101: Unleash the Power!: Policies are easily a keystone element within the Casper Suite. If this is your first year attending the JNUC and you’re fairly new to the Casper Suite, Policies 101 is an excellent opportunity to (re)discover the power at your fingertips. In this session you will receive a detailed overview of how you can make your job easier by getting the most out of Policies. We’ll also examine items to be cautious about when implementing.

MacTech BootCamp III: Washington, D.C. 2014 - Presented on Security. Keeping them Out. where I reviewed concepts and ideas for security items within a network (clients, servers, nodes in general), data on those devices, and data “over the wire”.

MacDMV 2014-06-24 - Presented on AutoPKG and the JSS: Another MacDMV session where I presented on an excellent GitHub project called AutoPKG. I gave a quick outline on what is AutoPKG, who are the masterminds behind the project, breakdown of creating a Recipe, and the Processors that makeup a Recipe. Finally, concluded how Casper Suite JSS Admins can utilize a new Processor called JSSImporter to make this work for JAMF Software users.

MacDMV 2014-02-19 - Presented on VPP 2.0: This was the first MacDMV session where I presented on Apple’s new revamped VPP process to include Manage Distribution. It will be quickly outdated once volume.apple.com is released. :)

Macworld 2013 - Presented on What has changed with Mountain Lion Server: This is your session to find out about OS X Mountain Lion server! Find out what is different after services moved from Server Admin to Server.app. Which Services are new, and which ones have disappeared!

Macworld 2013 - Presented on Mountain Lion Security for The System Administrator: With the release of OS X Mountain Lion 10.8, Apple has introduced new elements that allow it’s users to better control the security (and privacy) of their favorite operating system. As System Administrators, new challenges have emerged to ensure the environment that we manage is safe and secure, plus have the ability to document our efforts.

MacTech Conference 2011 and Macworld 2012 - Presented on How Lion Has Changed Mac OS X: Services, Features, and Capabilities: This discussion will review the major changes between Snow Leopard and Lion, and what it takes to configure these services. There are many changes in Lion-some subtle, and some no so subtle. In either case, though, an admin needs to be aware of the changes and how it impacts them. There are changes in Directory Services, Kerberos, Database Services, Server Control, Machine Management and more. Lion is growing to be a major change vs. little differences that was experienced from Leopard to Snow Leopard. It will be easier to grasp seeing what was once performed is now accomplished by “this new process”.

Macworld 2011 - Presented on Storage & Backup Solutions On Today’s Budget: This session we will be discussing different types of storage solutions for low budget firms to assist in data transfer and/or backup of personal data. Storage solutions will range from USB Thumb Drives, External USB Drives, DAS modules such as Drobo and Promise SmartStor, Cloud storage, and finally the basics of Fibre Channel DAS. Backup Software for low budgets will include Apple’s built-in Time Machine to other third party software.

Macworld 2010 - Presented on Deploying Podcast Producer in an Active Directory Environment: Podcast Producer first released was with Leopard, now it is unleashed with Snow Leopard. Learn the new steps necessary to deploy Podcast Producer in your environment whether you are in a homogeneous Mac environment or a heterogeneous Active Directory 2003/2008 structure and must contend with Microsoft’s tools for authentication. Learn about each service (from DNS to XGrid) that is required for Snow Leopard’s Podcast Producer and the differences from the previous version. Finally, an introduction of the new Podcast Designer and the capabilities of the graphical interface tool to create custom Workflows.

Macworld 2009 - Presented on Deploying Podcast Producer 1: Podcast Producer is the behind-the-scenes engine that allows students and teachers to create and distribute podcasts in a variety of methods. But what IS Podcast Producer and what does it rely upon to work properly? Starting with DNS and running through the mail service, web service, Xgrid, and other essential services, attendees will learn exactly what makes Podcast Producer tick. Once you have it all up and running, you’ll manage Podcast Producer jobs with workflows customized for your environment

Macworld 2009 - Presented on Deploying Podcast Producer 2: Podcast Producer is the behind-the-scenes engine that allows students and teachers to create and distribute podcasts in a variety of methods. But what IS Podcast Producer and what does it rely upon to work properly? Starting with DNS and running through the mail service, web service, Xgrid, and other essential services, attendees will learn exactly what makes Podcast Producer tick. Once you have it all up and running, you’ll manage Podcast Producer jobs with workflows customized for your environment.

Awards

NANA Development Corporation Excellence Award for 2009 - I was awarded this honor for the significant contribution to NANA shareholder development, specifically for the efforts related to the Qivliq Village Partnership with Kiana since the partnership’s inception. Activities included utilization of an Alaska state education grant to teaching “web technology” course to 11 juniors and seniors, with each student earning one college credit to the University of Alaska.